Security and Privacy at Tamarack

Security is at the heart of what we do—we keep our customers’ data safe, secure, and private.

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Governance

Tamarack’s Security and Privacy teams establish policies and controls, monitor compliance with those controls, and prove our security and compliance to third-party auditors.

Data Protection

Data at rest

All datastores with customer data, in addition to S3 buckets, are encrypted at rest.

This means the data is encrypted even before it hits the database so that neither physical access, nor logical access to the database, is enough to read the most sensitive information.

Data in transit

Tamarack uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks. Server TLS keys and certificates are managed by AWS and deployed via Application Load Balancers.

Secret management

Encryption keys are managed via AWS Key Management System (KMS). KMS stores key material in Hardware Security Modules (HSMs), which prevents direct access by any individuals, including employees of Amazon and Tamarack. The keys stored in HSMs are used for encryption and decryption via Amazon’s KMS APIs.

Application secrets are encrypted and stored securely via AWS Secrets Manager and Parameter Store, and access to these values is strictly limited.

Policies

Tamarack maintains compliance with SOC2

01

Access should be limited to only those with a legitimate business need and granted based on the principle of least privilege.

02

Security controls should be implemented and layered according to the principle of defense-in-depth.

03

Security controls should be applied consistently across all areas of the enterprise.

04

The implementation of controls should be iterative, continuously maturing across the dimensions of improved effectiveness, increased auditability, and decreased friction.

Product Security

Penetration testing

Tamarack engages with penetration testing consulting firms at least annually. Our current preferred penetration testing partner is Prescient.

All areas of the Tamarack product and cloud infrastructure are in-scope for these assessments.

Vulnerability scanning

Tamarack requires vulnerability scanning at key stages of our Secure Development Lifecycle (SDLC):

Software composition analysis (SCA) to identify known vulnerabilities in our software supply chain.

Malicious dependency scanning to prevent the introduction of malware into our software supply chain.

Dynamic analysis (DAST) of running applications.

Network vulnerability scanning on a period basis.

Enterprise Security

Endpoint protection

All corporate devices are centrally managed and are equipped with mobile device management software and anti-malware protection. We use MDM software to enforce secure configuration of endpoints, such as disk encryption, screen lock configuration, and software updates.

Vendor security

Tamarack uses a risk-based approach to vendor security. Factors which influence the inherent risk rating of a vendor include:

Access to customer and corporate data

Integration with production environments

Potential damage to the Tamarack brand

Once the inherent risk rating has been determined, the security of the vendor is evaluated in order to determine a residual risk rating and an approval decision for the vendor.

Security education

Tamarack provides comprehensive security training to all employees upon onboarding and annually through educational modules within Tamarack’s own platform.

Tamarack’s security team shares regular threat briefings with employees to inform them of important security and safety-related updates that require special attention or action.